Xternus
Featured ContentCase Study

Insurance Process Optimization: The BF Seguros

BF Seguros streamlines processes and boosts its commercial prospecting in insurance. We invite you to read how it managed to optimize its daily operations.

8 min
Xternus Experts

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Fresh content every week

guide

Logistics Maturity: Identify Your Level and Optimize Your Operations

Assess your company’s logistics maturity and discover how to optimize resources and scale operations.

8 min
Nov 4
case-study

Insurance Process Optimization: The BF Seguros

BF Seguros streamlines processes and boosts its commercial prospecting in insurance. We invite you to read how it managed to optimize its daily operations.

8 min
Nov 4
case-study

Home Claims Management: The CuidaCasa Success Story

We present the CuidaCasa success story: Home claims management with operational efficiency and an enhanced customer experience.

8 min
Nov 4
case-study

Claims Management in Brokerages: The Ramsec Case

Ramsec optimized claims management with operational efficiency and a flexible model to grow in the insurance sector.

8 min
Nov 7
case-study

Efficient Logistics Management with Amazon Relay and Alianza Logistics

Success story in efficient logistics management and operational control with Amazon Relay and Alianza Logistics.

5 min
Nov 7
case-study

Success Story Digital Insurance Brokerage: PuntoSeguro

PuntoSeguro streamlined processes and reduced staff turnover thanks to Xternus, supporting its journey as a digital insurance brokerage.

8 min
Nov 4
article

A practical framework to transmit your company culture

How to implement a simple, replicable system to ensure culture doesn’t get stuck in a manual: Be · Hear & Read · Live & Do · Evaluate & Correct.

8 min
Sep 4
guide

Practical Guide to Start Delegating Tasks

Stop being the bottleneck and multiply your impact.

25 min
Nov 4
blog

New website launch: more than a redesign, a statement of intent

After almost two years as ZoomWorkers, we’re launching the new Xternus website. It’s not just a visual change—it reflects everything we’ve learned, evolved, and projected into the future. Discover the full process behind the redesign.

1 min
Sep 1
article

Smart Logistics: Key to Operational Efficiency

Smart logistics drives efficiency and control in the supply chain using data and advanced technology.

8 min
Aug 27
article

Business Adaptation Strategies to Grow in Uncertain and Evolving Markets

Adapting to change is a strategic necessity, not just a survival tactic. In this article, Xternus shares practical business adaptation strategies to help Spanish SMEs build resilience, boost operational agility, and stay competitive in evolving markets.

4 min
Oct 14
case-study

How Brokalia 10x-ed its insurance operations capacity with Xternus

Brokalia is an insurance brokerage that specialises in community insurance. Thanks to a flexible and efficient outsourcing solution from Xternus, the company was able to scale its operations and increase its management capacity by 10 times, without losing service quality.

5 min
Nov 4
blog

5 Ways AI is Revolutionizing Customer Service

Discover how AI agents, chatbots, and intelligent automation are transforming customer service operations.

7 min
Aug 20
case-study

Transforming Insurance Claims Processing: A 60% Efficiency Gain

How a leading insurance company achieved 60% faster claims processing and 95% accuracy improvement through our BPO services.

6 min
Aug 20
whitepaper

The Future of AI in Business Operations

Explore how artificial intelligence is reshaping business operations across industries.

8 min
Aug 20

Trending Topic

Users are more inclined to read this week about artificial intelligence

whitepaper

The Future of AI in Business Operations

Explore how artificial intelligence is reshaping business operations across industries.

8 min
Aug 20

Quick Reads

Powerful insights you can absorb in under 5 minutes

article

Business Adaptation Strategies to Grow in Uncertain and Evolving Markets

Adapting to change is a strategic necessity, not just a survival tactic. In this article, Xternus shares practical business adaptation strategies to help Spanish SMEs build resilience, boost operational agility, and stay competitive in evolving markets.

4 min
Oct 14
blog

New website launch: more than a redesign, a statement of intent

After almost two years as ZoomWorkers, we’re launching the new Xternus website. It’s not just a visual change—it reflects everything we’ve learned, evolved, and projected into the future. Discover the full process behind the redesign.

1 min
Sep 1

Articles

Deep insights crafted by experts who understand your challenges

article

A practical framework to transmit your company culture

How to implement a simple, replicable system to ensure culture doesn’t get stuck in a manual: Be · Hear & Read · Live & Do · Evaluate & Correct.

8 min
Sep 4
article

Business Adaptation Strategies to Grow in Uncertain and Evolving Markets

Adapting to change is a strategic necessity, not just a survival tactic. In this article, Xternus shares practical business adaptation strategies to help Spanish SMEs build resilience, boost operational agility, and stay competitive in evolving markets.

4 min
Oct 14
article

Smart Logistics: Key to Operational Efficiency

Smart logistics drives efficiency and control in the supply chain using data and advanced technology.

8 min
Aug 27

Case Studies

Real transformations from companies just like yours

case-study

Claims Management in Brokerages: The Ramsec Case

Ramsec optimized claims management with operational efficiency and a flexible model to grow in the insurance sector.

8 min
Nov 7
case-study

Efficient Logistics Management with Amazon Relay and Alianza Logistics

Success story in efficient logistics management and operational control with Amazon Relay and Alianza Logistics.

5 min
Nov 7
case-study

Home Claims Management: The CuidaCasa Success Story

We present the CuidaCasa success story: Home claims management with operational efficiency and an enhanced customer experience.

8 min
Nov 4
case-study

How Brokalia 10x-ed its insurance operations capacity with Xternus

Brokalia is an insurance brokerage that specialises in community insurance. Thanks to a flexible and efficient outsourcing solution from Xternus, the company was able to scale its operations and increase its management capacity by 10 times, without losing service quality.

5 min
Nov 4
case-study

Insurance Process Optimization: The BF Seguros

BF Seguros streamlines processes and boosts its commercial prospecting in insurance. We invite you to read how it managed to optimize its daily operations.

8 min
Nov 4
case-study

Success Story Digital Insurance Brokerage: PuntoSeguro

PuntoSeguro streamlined processes and reduced staff turnover thanks to Xternus, supporting its journey as a digital insurance brokerage.

8 min
Nov 4
case-study

Transforming Insurance Claims Processing: A 60% Efficiency Gain

How a leading insurance company achieved 60% faster claims processing and 95% accuracy improvement through our BPO services.

6 min
Aug 20

Whitepapers

Strategic intelligence to give you the competitive edge

whitepaper

The Future of AI in Business Operations

Explore how artificial intelligence is reshaping business operations across industries.

8 min
Aug 20

Guides

Step-by-step expertise to implement what actually works

guide

Logistics Maturity: Identify Your Level and Optimize Your Operations

Assess your company’s logistics maturity and discover how to optimize resources and scale operations.

8 min
Nov 4
guide

Practical Guide to Start Delegating Tasks

Stop being the bottleneck and multiply your impact.

25 min
Nov 4

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