Sales Admin Support

Centralize your quotations, contracts, CRM hygiene, and order processing so your sales team can dedicate their time to what they do best: selling. At Xternus, we build a robust and scalable commercial back office powered by flexible talent and a highly efficient model focused on measurable results. We free your salespeople from heavy administrative workloads by managing proposals, database updates, and order processing under strict SLAs and transparent dashboards, allowing you to scale your operations without losing control.

This approach delivers key benefits in sales performance and operational efficiency. Your commercial team recovers critical hours by eliminating bureaucratic tasks from their agenda through our Operations & Process Optimization methodologies. At the same time, we ensure higher data quality within your CRM, maintaining clean, structured, and actionable databases supported by Data & Analytics capabilities, which directly improves pipeline predictability. Additionally, we accelerate the quote-to-order cycle, positively impacting revenue velocity while reducing operational costs through process standardization and resource optimization.

Our methodology is built around RevOps (Revenue Operations) principles, aligning administrative processes so that operations directly support your revenue goals. We operate under SLA-driven service levels that guarantee defined response times and full traceability, integrating best practices within our Risk, Compliance & Resilience framework. By applying Lean Admin principles, we simplify tasks, eliminate operational bottlenecks, and create a structured workflow that increases the overall productivity of your sales force.

To ensure frictionless support, we fully integrate into your technology environment through our Digital, Technology & AI capabilities. We operate directly within your CRM platforms, such as HubSpot or Salesforce, and configure CPQ tools to generate fast, accurate, and standardized quotations. We also accelerate contract formalization using secure electronic signature solutions and centralize all commercial documentation for immediate access, aligned with our Document Management & Digitization capabilities.

The impact on your performance is tangible: reducing 20% to 40% of non-productive time for your sales team and accelerating quotation times by up to 25%. If you are looking for a structure that transforms your commercial administration into a true engine of agility and growth, this solution is the key piece that allows your team to focus exclusively on closing deals and generating revenue.